Maybe some methods of invoking the upgrade would work while others wouldn't, but she didn't give any particular instructions for this, other than insuring a good internet connection. It sounds like her claim is contradicted by your experience of upgrading to Catalina, since you didn't automatically end up with the iWork apps installed after the upgrade. Unfortunately my only internet connection is through a cell phone network, which has reasonable speeds but maxes out at 3 GB per day! Her comment to that was: "That might not work." During a recent bit of travel I'd made a point of downloading a Catalina installer, which weighs in at 8.1 GB. I asked her specifically if the iWork apps were built into the installer, and she replied that was correct, but I'd need a strong and stable WiFi or cable connection. She told me that during the update of Mac OS to Catalina, it will also install all the iWork apps that are compatible with the new Mac OS. I have an update about another approach that's supposed to work, according to an Apple representative that I had a long digital chat with. Hello Troyf, and thanks a lot for sharing this solution - it looks very promising!
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